Date: April 16th 2008
Place: Radisson Edwardian, Manchester
The Compensation Act has effectively regulated the claims management sector according to latest figures, even so every claim or lead still remains a commodity sold to the highest bidder - with the governments overdue document on Claims Process reform still not yet published, what does the future hold for the sector? Will claims management companies sell directly to the insurance sector - cutting out the lawyers? Are medical reporting agencies necessary or just another cost? And what about the consumer in all of this? Do claims management companies need Professional Indemnity insurance? With 1500 Claims management firms regulated under the Compensation Act we hear from the Regulator and industry leaders on the future of Personal injury and Claims Management Companies.
09.30 – 10.00: Coffee and registration
10.00 – 10.05: CSC Chairman's welcome – Darren Werth
10.05 – 10.15: Conference Chair Introduction – Esther Rantzen
10.15 – 10.45: Keynote Speaker – Joshua Rozenberg
10.45 – 11.00: Q & A
11.00 – 11.20: Coffee Break
11.20 – 12.30: Session 1
With over 1500 authorised companies regulated under the Compensation Act, and as we near the anniversary, we ask "Has Regulation Worked...?" The regulator at the Ministry of Justice gives an end of year report on the issues, the problems and an assessment on the future. We also have a report from the Monitoring and Compliance unit on how they have investigated and dealt with those companies who failed to comply with the regulation and some of the other issues they have faced. And what about solicitors in all this - how are the Solicitors Regulation Authority helping the regulator.
Finally, on July 1st every authorised company will have to have Professional Indemnity Insurance - why do we need it and what is this product going to look like, whose exempt and how much will it cost - we hear from a broker on what and how this product will work...
Speakers will include:
Kevin Rousell – Ministry of Justice
Rob Cooper - Monitoring and Compliance Unit
Neil Nimmo - Locktons
Followed by a Q & A session
12.30 – 1.45 Lunch and Networking
1.45 – 3.00: Session 2
It was not anticipated that fraud would be significantly on the agenda of the Regulator when the Compensation Act was introduced but with an increase in arranged car crashes and an increase in claims fraud various agencies led by the claims regulator have investigated these issues. The agencies involved report on some of the challenges they have faced and are facing as they tackle this problem.
Speakers will include:
Mark Boleat
John Beadle – Insurance Fraud Bureau
Jayson Lobo – Lancashire Police
Followed by a Q & A session
3.00 – 4.00: Session 3
The Government's proposals to reform the personal injury compensation system are almost a year old and still the results of that consultation have yet to be published. The ABI, CBI and Citizens Advice have called for change now but what do the proposals mean to the industry - how will they effect the insurance companies, the lawyers, medical agencies and the claims management sector - can we learn from the Irish system PIAB and what do our panel think the proposals - when they are published - will look like.
Speakers will include:
David Fisher – AXA Insurance
David Southwell - Zurich
Kate Carr - ABI
Helen Moran – Ireland’s PIAB
Followed by a Q & A session
4.00 – 4.15: Chairman’s closing remarks
4.15: Conference Ends