Terms & Conditions

About Us

ClaimsCouncil.org is an independent site operated by Smarter Digital Limited and provides up to date opinions and information on compensation issues, as well as passing your information to reputable and pre-approved legal firms (“Partners”) who specialise in compensation should you wish to start a claim (“Service”). ClaimsCouncil also provides a facility which generates an estimated figure of potential compensation to provide you with a guideline (“Estimate”).

These terms and conditions (“Terms”) set out the relationship between ClaimsCouncil.org (“Us”, “We”, “Our” or “ClaimsCouncil”) and you (“You”, “Your”).

By using this website and our Service, You acknowledge and agree to these Terms and Our Privacy Policy which are incorporated herein. If You do not agree with these Terms, please do not use this site.

By using this Service, You are bound to and are deemed to have understood the following

1.1. You must provide accurate and complete information when using this Service in order for Us to provide appropriate Estimates, accurate advice and reasonable recommendations of law firms to assist with your claim(s). If you input incomplete or incorrect information whilst using this website and enter into communication with a law firm or receive advice or an Estimate on the basis of that information, your Estimate and/or advice may be void, not fully meet your needs and/or be unable to represent your claim.

1.2. You understand and accept that by submitting Your information, Your details shall be passed to our Partner(s). These law firms may contact You to discuss Your claim.

1.3. You understand without exception that ClaimsCouncil is simply a lead generation, information and advice portal and that We cannot be held responsible for anything outside of the Service including, but not limited to, any relationship or conduct between our Partner(s) and You.

2.1. We may change these Terms from time to time. We will give You notice of any changes by posting those changes on Our website. We will not vary any terms which You previously agreed whilst using this website. However, any amended Terms will apply to Your use of this website from the date they are posted and if You do not agree with the amended Terms, You are entitled to stop using this website at that time.

2.2. You may be required to enter into a separate agreement or policy with a Partner should You decide to pursue a claim, ClaimsCouncil are not party to such contracts or terms.

2.3. ClaimsCouncil provide an intermediary service and the relationship between Us and You exists only with Us as a lead generator and You as a potential client to our approved Partners. Our Service is solely to provide You with information and match that information with our recommended Partners.

2.4. We do not provide financial, investment or other advice or provide guarantees about Your ability or entitlement to claim compensation. The material presented herein, or linked hereto, is NOT intended or offered as an alternative to advice provided by qualified legal professionals. Always consult a qualified legal professional.

2.5. These Terms and Conditions and Our correspondence with You will be communicated in the English language.

2.6. ClaimsCouncil uses the information that You provide to match You to approved Partner(s) for further analysis of Your claim. ClaimsCouncil cannot therefore guarantee any outcome.

2.7. Once Your information has been passed to Our Partner(s), the relationship between Us and You ceases in relation to that particular claim, however, You are free to use this Service as many times as You require.

2.8. This website and its owners are NOT responsible for information or services derived from external sources and hyperlinks.


3.1. ClaimsCouncil shall pass the information that You provide to Us to the Partner(s) that we deem the most applicable to provide You with relevant information and assistance pertaining to your situation.

3.2. You may be contacted by any number of the law firms who have been passed your information even when You have already started Your claim with a chosen law firm. You understand and accept that ClaimsCouncil are not responsible for the number of calls or written correspondence (including but not limited to letters, e-mail, fax, or SMS) received by You or for the conduct of the Partner(s) that contact You.

3.3. ClaimsCouncil shall pass on Your information a maximum of 3 times to ensure that You have the best possible chance of success with Your claim.


4.1. The information that You provide Us with is used to generate an Estimate based on similar cases of compensation in the UK. Information that You provide is passed on to Our Partners and as such You should ensure that all information is accurate.

4.2. Estimates are neither precise nor guaranteed and You understand and accept that any Estimate provided is a guideline.

4.3. You understand and agree that Estimates are only given as guidance towards a figure that would be established by your legal advisors should You decide to make a claim for compensation.

5.1. This website is directed only at UK and USA residents only, and nothing within it or these Terms constitutes an offer or promotion of services or products to persons outside the United Kingdom and the United States of America. The Services provided by this website are only available to people who are resident in the United Kingdom, Northern Ireland or the Isle of Man (but excluding the Channel Islands) and United States of America.

6.1. You agree that You shall not do anything that affects the integrity or security of this website or causes or may cause harm, damage or unreasonable inconvenience to other users of this website or Us.

6.2. You shall not gather, extract, download, reproduce and/or display or advertise on any other website, other online or off-line service or otherwise, any material on or from this website, including but not limited to information relating to Estimates, advice or recommended law firms, whether that information has been gained by the use of spiders, data mining, trawling or other ‘screen scraping’ software or system used to extract data.

6.3. If You breach any of the clauses set out at above (clause 6), We may take such action as We deem appropriate, including denying You access to this website, bringing legal proceedings against You and disclosing such information to appropriate legal and/or regulatory bodies.

7.1. We use Our best endeavours to provide You with a quality service and virus free website. However, We are not responsible for computer viruses or other computer related problems You suffer as a result of using this website, which are beyond Our reasonable control. We recommend that You use Your own appropriate virus checking software.

7.2. We are not responsible for any commentary, opinions, ratings or other postings on this website by third parties.

7.3. We do not prevent or exclude Our responsibility to You for death or personal injury resulting from Our negligence.

7.4. Neither We, nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose.

7.5. Information provided on this Website may contain inaccuracies or errors and We accept no liability whatsoever to the fullest extent permitted by law, for any such inaccuracies or errors.

8.1. All information, data and copyright material contained on this website, including any trade marks (whether officially registered or unregistered), trade names, brands, logos and devices belong to Us or to people whom We have given ownership or permission to use such information data and/or copyright material. You must not use such information or copyright material unless You have written permission from Us or the owner to do so.

8.2. You may download or copy the content and other downloadable items displayed on this website for personal non business use only provided that You are not otherwise breaching these Terms.

9.1. We will comply with all applicable data protection legislation from time to time in force in respect of the personal data We collect from You.

9.2. If You decide to use the Services on this website You may be directed to a third party website and the information You have provided may be passed to such parties to allow them to deal with Your claim request. Those parties will be subject to their own terms and conditions and each party may have a different privacy policy from Ours.

10.1. We may issue a warning, temporarily suspend, permanently suspend or terminate Your right to use this website at any time without notice.

11.1. If any provision of these Terms are held by a competent authority to be invalid or unenforceable, the remaining provisions of these Terms will not be affected and will remain valid.

11.2. In the event of a dispute in connection with or arising out of these Terms, English law will apply.

11.3. These Terms will only apply as between Us and You. Unless as otherwise stated in these Terms no other person may benefit or rely upon these Terms.

12.1. In the unlikely event that You wish to complain about this service or the information contained herein, please direct this to admin@smarter.uk.com in the first instance. Should You wish to correspond by post, please send all correspondence to:

Smart Digital Ltd
Kemp House,
152 City Road,